Returns & Exchanges

At Aroeve, we want you to be completely satisfied with your home environment, which is why we offer a 30-day return policy for all our air purifiers and home appliances. If your purchase doesn't meet your expectations, we are here to help with a straightforward return or exchange process.

Return Process

• 1.
  Initiate Your Request

  Contact our dedicated customer support team via email with your order number and the reason for your return to receive a Return Merchandise Authorization (RMA).

• 2.
  Prepare the Package

  Securely pack the item in its original packaging, ensuring all filters, power cables, and instruction manuals are included to qualify for a full refund.

• 3.
  Ship to Warehouse

  Affix the provided shipping label to your package and drop it off at any authorized carrier location, keeping a copy of your tracking number for reference.

• 4.
  Inspection and Refund

  Once our quality control team inspects the returned unit, we will process your refund to your original payment method within 5 to 7 business days.